Our Policies

Warranty Information

At AutoSolution, we stand behind the quality of our auto parts. All major parts including engines and transmissions come with a standard limited warranty.

Coverage

• Standard 90-day part-only warranty on all tested parts.
• Extended warranties available upon request during the quote process.
• Warranty covers internal defects and catastrophic failures not caused by improper installation.

Conditions

Parts must be installed by a certified, professional mechanic. Proof of maintenance and professional installation is required for any warranty claims. For support, contact us at support@autosolutio.store.

Refund and Return Information

We want you to be completely satisfied with your purchase. If a part is defective or incorrect due to our error, we offer straightforward returns.

Return Process

• Returns must be initiated within 30 days of receiving the part.
• Parts must be in their original condition and unaltered.
• A 25% restocking fee applies to all non-defective returns (e.g., customer ordered the wrong part without VIN verification).

To initiate a return, please contact our West Jordan, Utah office at +1 (816) 255-1204.

Shipping Policy

We provide fast and reliable U.S. Shipping from our nationwide network of warehouses directly to your commercial address or local mechanic.

U.S. Shipping Presentation

• Processing Time: Orders are typically processed and shipped within 1-3 business days after payment confirmation.
• Delivery Time: Standard freight shipping takes 3-7 business days depending on location.
• Shipping Cost: Calculated based on part weight and destination. We provide the exact shipping cost in your custom quote before you pay.
• Residential Delivery: Additional lift-gate fees may apply for residential deliveries of heavy items like engines or transmissions.

Privacy Policy

Your privacy is important to AutoSolution. We collect personal information such as your name, email, phone number, and VIN to provide accurate fitment assistance and quotes.

We do not sell your personal information to third parties. Data is secured and used strictly for processing your requests and orders.

Terms of Service

By using the AutoSolution website and requesting a quote, you agree to our Terms of Service.

We reserve the right to refuse service or cancel orders in cases of suspected fraud or inventory discrepancies. Prices provided in custom quotes are valid for a specified timeframe and may be subject to change if not accepted within that window.

For any legal inquiries, our business is registered in West Jordan, Utah. Please contact support@autosolutio.store for more information.